Our contact details

Name:	AW Ceramics
Address:	AW Ceramics, Unit 13D, Heron Cross Pottery, Hines Street, Stoke on Trent Staffs, ST4 3AT
Phone Number:	01782330970
E-mail:	[email protected]

The Data Protection Act 2018 is in place to ensure that your personal data is kept safely and securely and to help you understand how we use the data you provide  This enables you to have a quality and more personalised shopping experience without the worry of how your data is being used.

The purpose of this notice is to help you understand

• The process of why and how AW Ceramics collects information
• Who we share your information with
• Your rights

Any changes to this notice will be notified by updating the information on our website.

To enable you to purchase goods from us you will need to set up an account, we will ask you for the following information:

• Your full name
• Your address and delivery address if different.
• Contact telephone number: landline or mobile
• Your email address

We will only collect data that helps us to achieve the purpose set out in this privacy policy. We will not collect any additional data beyond what is deemed necessary to fulfil the contract between us.

The data protection act states we are allowed to use and share your personal data only if we have reason to do so.  The reasons are listed below:

• To fulfil a contractual agreement
• You have agreed to provide the information in order to fulfil the contract
• To enable AW Ceramics to manage its business by providing Third Party’s with the information where deemed necessary i.e. delivery partners

We will not share your data with any third parties except for the following legal reasons:

• If the law requires it
• If it is required for any legal proceeding
• To protect and prove our legal rights

How we store your personal information

We will only store data for the duration that enables the contractual agreement to be fulfilled.

Security

We aim to ensure your data is secure as far is possible. Your data will be stored in a secure server, however due to the nature of the internet which can become unsecure at times, we are unable to guarantee the security of user data beyond what is practically reasonable.